The council has announced a significant upgrade to its online services, to make interactions easier and more efficient.
Previously, logging in to use various public-facing portals often required separate credentials. To improve your experience, there is a new Sign-On (SSO) solution. This new system will allow you to access multiple services, such as:
-Love Clean Reading (reporting and tracking environmental issues)
-My Account (general council services)
-Housing Online (housing-related matters)
All these will now come under one secure and convenient login: My Reading Account.
What does this mean for you? Your next login to any of these services will involve a quick one-time setup process. This process will link your current credentials to My Reading Account. Please allow about 10 minutes for this setup. Clear step-by-step instructions will be available on each portal’s login page.
The council’s goal is to bring more services under the SSO umbrella, saving you time and effort.