Winter Watch – helping vulnerable families stay warm this winter

News from: Reading Borough Council

Winter Watch is run by Reading Borough Council and a number of local voluntary and health services to make sure that no-one suffers from cold in their homes during the winter months.

Winter Watch is available to Reading residents who are on a low income and either over 60, have very young children, have a disability or health concerns, have never lived independently, or struggle financially.

Winter Watch can:
-Give general energy advice
-Explain energy bills and show how to submit meter readings
-Add residents to the energy companies priority list (subject to criteria)
-Advise on smart meters and explain how they work
-Apply for the £140 warm homes discount (for those on certain means-tested benefits)
-Help switch energy suppliers
-Give emergency credit in times of crisis
-Help set up complicated heating timers
-Advise on running costs of household appliances
-Advise on pay-as-you-go meters and explaining what each screen means
-Help manage large energy debts
-Lend heating equipment
-Give guides on saving money and saving energy
-Help with draught proofing

You can apply for Winter Watch until 31 March by phoning 01189 373747 or emailing

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