The One Reading Community Hub action line is now live

News from: Reading Voluntary Action

The One Reading Community Hub action line is now live – a place where people in need of help can be connected with volunteers, organisations and services who can support them during the coronavirus outbreak.

-The number to call is 08081 894325 (free phone).
-The phone line is open 09:00 to 17:00 Monday to Friday and 09:00 to 13:00 Saturday.
-Residents, volunteers, businesses and organisations can also get in contact with the One Reading Community Hub online at

Who is the action line for?
-Members of the public can phone the hub if they have welfare needs which a family member or trusted friend cannot help them with. Please only call if you do not have help available from a family member or friend, so that resources can be directed to the people that need it most at this challenging time.
-The One Reading Community Hub will collect information and try to connect you with the right service or organisation in Reading to provide support.
-If you are someone in very urgent need of help, then check the government websites and the council website for information first. If you cannot get the help you need to stay safe and healthy, then the action line is there for you.
-The hub cannot provide health advice and will direct people to NHS 111.

Offers of help and support – individuals, organisations and businesses
-All offers of help and support are welcome from individuals, businesses and other organisations.
-If you are a person, business or organisation that wants to offer support to voluntary organisations across Reading who are out on the ground helping people, please ring and the hub will pass your details on.

The One Reading Community Hub is a partnership between Reading Borough Council, Reading Voluntary Action and Reading’s voluntary and community sector.

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