Primary Care Hub to open at Walk-in Centre in Broad Street Mall

News from: NHS Berkshire West CCG

Berkshire West CCG are opening a Primary Care Hub for local people with coronavirus symptoms who require clinical assessment in the community at the Walk-in Centre in Reading’s Broad Street Mall. The Hub is due to open its doors early next week (week beginning 6 April) and will offer specific patients quick and easy access to expert medical assistance.

The Hub will only be available to patients who have already gone through a structured medical triage system and have been identified as requiring further clinical assessment. Patients with coronavirus symptoms are initially advised to self-isolate at home, if their symptoms worsen during this period they are advised to contact NHS 111.

NHS 111 will refer patients to primary care where appropriate, with some patients then receiving assessment at a Hub.

The Reading Primary Care Hub will cater for people from Reading and Wokingham and will be open seven days a week from 8:00 to 20:00. Patients who are registered at the Walk-in Centre are being temporarily moved to the neighbouring Milman Road surgery and will be contacted separately to let them know of the arrangements.

No walk-in care will be available at the Centre at this time and patients with urgent care needs are therefore being advised to contact their registered practice or NHS 111. We have endeavoured to work with partners to support groups of patients who frequently access walk-in care.

Full details of the hub and how it will operate will be on the CCG website www.berkshirewestccg.nhs.uk.

Photo: Stewart Turkington.

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